Metricum Lab

Privacy Policy

We work only with the minimum data needed to respond to requests, launch projects, and stay in touch. Everything else remains under your control.

Core principles

We explain in plain language what data we may receive, why it is needed, how it is protected, and what control options users have.

Minimization

We process only the data required to respond to a request or deliver the cooperation.

Transparency

We describe how contacts, work data, and technical information are used.

Control

Data can be reviewed, updated, restricted, or deleted on request.

01

What data we process

We collect only the data necessary for communication and service delivery: name, work email, company information, and a short description of the tasks you want to solve.

  • Contact details submitted through the audit / consultation request form
  • Communication in email or corporate messengers
  • Technical metadata such as IP and user agent for security and diagnostics
02

How we use data

We use data to respond to requests, prepare proposals, and run projects. We do not sell or share contact details with third parties for unrelated purposes.

  • Preparing a commercial proposal and work roadmap
  • Billing and fulfilling contractual obligations
  • Basic service analytics without identifying individual users
03

Storage and security

Only team members involved in your project have access to the data. We use cloud services with layered protection and regularly review access policies.

  • Data is stored in protected cloud tools such as Google Workspace, Notion, or Jira
  • Regular access reviews and activity logging
  • Deletion or anonymization of data upon client request
04

Your rights

You can request a copy of your data, update it, or delete it at any time. Just write to [email protected] or contact us through the website form.

  • Access to personal data and correction of inaccuracies
  • Deletion of data after cooperation ends
  • Restriction of or objection to processing
05

Transfer to third parties

We may involve trusted contractors in analytics, design, or development only with your written approval and under NDA. Data is never transferred for advertising or unrelated marketing purposes.

Questions about data?

Write to [email protected] — we will reply within 24 hours and update or delete data on request.